After an update to Dynamics CRM 8.1.0.359 it happens that the “From” field of the email entity is permanently disabled / locked on all forms, even in the workflow-editor.
It seems as the updates deletes a part of the fieldsettings. But you can easily restore the settings.
- Create a new solution with the “From” field of the email entity in it.
- Export the solution, unzip it and open the customizations.xml.
- Find the tag:
<LookupTypes />
- Replace it with:
<LookupTypes> <LookupType id="00000000-0000-0000-0000-000000000000">8</LookupType> <LookupType id="00000000-0000-0000-0000-000000000000">2020</LookupType> </LookupTypes>
- Save the customizations.xml and zip it again into the solution file.
- Upload and publish the updated solution.
All credits go to the people of the following threads. They found and tested the solution.
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This is not working for crm 365 9.2 release wave 2 online migration project
Hello Shital,
thank you for your feedback.
I noticed that my steps were not readable because of a broken plugin. I fixed that. Maybe it helps you now.
Ben