After an update to Dynamics CRM 8.1.0.359 it happens that the “From” field of the email entity is permanently disabled / locked on all forms, even in the workflow-editor.
It seems as the updates deletes a part of the fieldsettings. But you can easily restore the settings.
- Create a new solution with the “From” field of the email entity in it.
- Export the solution, unzip it and open the customizations.xml.
- Find the tag:
- Replace it with:
8 2020 - Save the customizations.xml and zip it again into the solution file.
- Upload and publish the updated solution.
All credits go to the people of the following threads. They found and tested the solution.
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[…] Artikel Disabled “From” field on email entity von Ben ist auf leicht bewölkt veröffentlicht […]